between you and me…
The Curious Spoon FAQ
Everything before and after your first spoonful. Still stuck? Send us a note →
So… what exactly is KOKONUT?
KOKONUT is a plant-based coconut dessert that's creamy, craveable, and completely guilt-free. Inspired by Asian flavors and made with simple, clean, and premium coconut ingredients, each jar delivers a spoonful of pure joy.
Is it really vegan, gluten-free, and soy-free?
Yes, yes, and yes! KOKONUT is 100% plant-based, naturally gluten-free, and completely soy-free. We're all about clean, inclusive indulgence.
What's actually in it?
Only the good stuff. We lead with real coconut and clean, recognizable plant-based ingredients. No weird chemicals or artificial fillers here. Check your favorite flavor's jar for the exact ingredient breakdown!
Is it super sweet?
It's perfectly balanced. Our desserts are naturally sweetened with coconut water and a touch of organic coconut sugar. We like our treats to taste like actual food, not straight sugar — just sweet enough to satisfy your cravings without the sugar crash.
Does it need to stay refrigerated?
Absolutely. KOKONUT thrives in the cold. Pop it straight into the fridge as soon as it lands on your doorstep or comes home from the store.
How long does it keep?
Keep an eye on the “Best By” date stamped on your jar. Because we don't load our puddings up with artificial preservatives, they are best enjoyed fresh!
Can I freeze it?
We don't recommend it. Freezing can mess with that signature, velvety texture we worked so hard to perfect. Keep it chilled, not frozen!
What's the best way to eat it?
Grab a spoon and dive right in! Eat it straight from the jar, layer it with fresh fruit, or use it to top off your morning breakfast bowls. (We won't judge if you eat it standing up in front of the fridge at midnight, either).
How does shipping work?
Because KOKONUT needs to stay chilly, we ship our jars in specially insulated packaging with cold packs. We hustle to get it to your doorstep as fast as possible so it arrives fresh, cool, and ready to eat.
Where do you ship?
We currently ship to select regions. Enter your zip code at checkout to see if we can launch a delivery to your galaxy!
Can I change or cancel my order?
We process orders quickly to ensure fresh delivery! If you need to make a change, reach out to us immediately at info@kokonutus.com or call/text 909-536-4396. If your order hasn't left the launchpad yet, we'll do our best to fix it.
What's your return policy?
Because KOKONUT is a perishable food item, we cannot accept physical returns. However, your satisfaction is our mission. If your order arrived damaged or something isn't right, please contact us and we'll make it right.
Where can I buy KOKONUT in person?
Looking for a local fix? Head over to our Store Locator page to locate the nearest retail partner carrying KOKONUT near you.
Can I carry KOKONUT in my store?
We'd love to team up! Head over to our Become a Vendor page and fill out the inquiry form. Our team will get back to you with wholesale details right away.
Who are Little K and KOKO?
Our cosmic mascots and chief taste-testers! They're the brains behind our moon missions and the inspiration behind keeping our treats clean, fun, and completely out-of-this-world.
How do I reach a real human?
We're here for you! Drop us a line through our Contact page, email us directly at info@kokonutus.com, or simply text or call our founder, Jia, at 909-536-4396. A real, live human will get back to you shortly — no robots, promise!